Refund policy

Return & Refund Policy

At Manjari, we want you to love your purchase. If something isn't quite right, we're here to help.

Return Eligibility

Please contact us within 7 days of receiving your order if you wish to request a return.

To be eligible for a return, items must:

  • Be unused, unworn, and unwashed.
  • Be in their original condition with all tags attached.
  • Be returned in their original packaging.
  • Show no signs of wear, damage, perfume, makeup, or alteration.

Returns that do not meet these conditions may not be accepted.

Non-Returnable Items

The following items cannot be returned or exchanged unless they are faulty, damaged, or you received the wrong item:

  • Earrings (for hygiene reasons)
  • Personalised or customised products
  • Sale or clearance items (unless faulty)

Damaged, Faulty or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with your order number and clear photographs of the item. We will review your request and arrange a replacement, exchange, or refund where appropriate.

Return Shipping

  • If the return is due to our error or a faulty product, we will cover the return shipping costs.
  • For all other approved returns, the customer is responsible for the return shipping costs.
  • Original shipping charges are non-refundable unless the return is due to our error or a defective item.

Refunds

Once your returned item has been received and inspected, eligible refunds will be processed within 5–7 business days to your original payment method.

Depending on your bank or payment provider, it may take a few additional business days for the refund to appear in your account.

Need Help?

If you have any questions about your order or our return process, please contact us at:

Email: shopmanjarii@gmail.com